Nortel BCM - Unified Messaging

Unified Messaging provides single-point, local or remote access to voice, fax and email messages from a multimedia PC. The BCM system contains a LAN card that connects the system to the customer’s LAN.

The LAN provides the access from users’ PCs to their Messaging mailbox so they can play their messages on their multimedia PCs using speakers or a headset for privacy.

The Messaging headers are displayed on the PC screen (click the picture left to enlarge) along with any email and fax message headers. Users can see at a glance how many messages they have, as well as certain message details, especially where Calling Line ID is in use. This means users can choose which messages are more important to them and manage their time based on their priorities. Also, with Unified Messaging, users can easily save messages to a folder or file.

Unified Messaging can really benefit people who travel frequently. They can save their voice messages to a folder and, working off-line, listen to their messages using a headset while they are in-flight. Unified Messaging also gives users the option to archive voice messages and store them to specific folders on their PCs.

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